Whether Viator doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 travel & events alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Viator
Current
|
4.4/5 | 4 | Tour Guide Quality 9/10 Ease of Booking 8/10 | View |
Cheapoair
|
4.2/5 | 12 | Customer Service Experience 7/10 Pricing and Value 8/10 | View |
Hotwire
|
1.1/5 | 10 | View | |
Funjet
|
1.4/5 | 10 | View | |
Undercovertourist
|
4.0/5 | 9 | Pricing & Value 8/10 Ease of Use 8/10 | View |
Bestwestern
|
1.8/5 | 9 | View | |
Eurail
|
3.8/5 | 8 | View | |
Rvshare
|
3.9/5 | 7 | Customer Service 8/10 | View |
Blacklane
|
4.6/5 | 7 | Driver Professionalism 8/10 Punctuality & Reliability 8/10 | View |
Klm
|
1.4/5 | 6 | View | |
Greatwolf
|
2.2/5 | 6 | Water Park & Activities 8/10 | View |
Detailed Comparison
Cheapoair
Cheapoair is an online travel agency that helps customers find affordable flights and travel options. While many customers report positive experiences with Cheapoair's pricing and customer service, some have encountered issues with flight changes, refunds, and communication.
Strengths
- Competitive pricing and deals on flights
- Helpful and patient customer service representatives
- Easy-to-use website and booking process
Weaknesses
- Difficulties with flight changes and cancellations
- Long wait times and inconsistent information from customer service
- Issues with refunds and insurance claims
Hotwire
Hotwire receives overwhelmingly negative reviews, with customers frequently citing issues with misleading pricing, poor customer service, and unreliable bookings. While Hotwire aims to provide discounted travel arrangements, the experiences reported suggest significant risks for small business owners.
Weaknesses
- Poor customer service with unhelpful and unresponsive representatives.
- Misleading pricing and hidden fees lead to unexpected costs.
- Booking issues and unreliable reservations result in travel disruptions.
Funjet
Funjet, an online travel agency, receives overwhelmingly negative reviews regarding its customer service and handling of refunds and cancellations. Customers frequently report issues with unhelpful representatives, long wait times, and difficulties obtaining promised refunds, leading to significant frustration.
Strengths
- Smooth trip experience
Weaknesses
- Difficulty obtaining refunds, even with travel insurance
- Extremely long wait times and unhelpful customer service
- Unexpected cancellations of flights and hotel reservations
Undercovertourist
Undercover Tourist is a popular online ticket retailer offering discounted tickets to theme parks and attractions. Customers generally report positive experiences with Undercover Tourist, citing good prices and ease of use, though some encounter issues with promotions and customer service.
Strengths
- Competitive prices and discounts on theme park tickets
- Easy-to-navigate website and straightforward purchasing process
- Quick delivery of e-tickets and easy linking to Disney app
Weaknesses
- Misleading or difficult-to-use 'Dining Dollars' promotion
- Inconsistent customer service experiences
- Occasional payment processing errors
Bestwestern
Best Western is a large hotel chain with a global presence, but customer reviews reveal significant inconsistencies in quality and service. While some guests report positive experiences, a substantial number express dissatisfaction with cleanliness, customer service, and property management.
Strengths
- Convenient locations in some areas
- Friendly and helpful staff at select locations
- Delicious and plentiful food at some locations
Weaknesses
- Inconsistent cleanliness and hygiene standards
- Poor customer service and unhelpful staff
- Reservation issues, including cancellations and incorrect room assignments
Eurail
Eurail receives mixed reviews, with customers praising the convenience and flexibility of the pass for European travel, but also noting issues with the app, seat reservations, and customer service. While many find it a valuable tool for exploring multiple countries, others feel it's overpriced and difficult to use.
Strengths
- Flexibility to change travel plans easily
- Convenient for multi-country travel
- Easy to use app for planning (for some users)
Weaknesses
- Difficult and expensive seat reservation process
- App usability issues and technical glitches
- Slow and unhelpful customer service
Rvshare
RVshare is an online marketplace connecting RV owners with renters, offering a wide selection of recreational vehicles for various travel needs. While many customers praise RVshare's helpful customer service and user-friendly platform, others report issues with hidden fees, claim resolutions, and inconsistent RV quality.
Strengths
- Helpful and Patient Customer Service Representatives
- User-Friendly Platform for Renting and Listing RVs
- Wide Selection of RVs Available for Rent
Weaknesses
- Unexpected and Opaque Fees Significantly Increase Rental Costs
- Difficulties in Resolving Damage Claims and Obtaining Reimbursement
- Inconsistent RV Condition and Misleading Listings
Blacklane
Blacklane receives high praise for its professional and reliable chauffeur services, particularly for airport transfers. Customers appreciate the punctuality, communication, and quality of vehicles, though some report issues with pricing and service consistency.
Strengths
- Professional and courteous drivers who go the extra mile
- Reliable and punctual service, especially for airport transfers
- Clean, comfortable, and well-maintained vehicles
Weaknesses
- Inconsistent service quality, with some drivers refusing service or arriving late
- Unexpected billing discrepancies and charges for extras
- Higher prices compared to alternatives like Uber or taxis
Klm
KLM Royal Dutch Airlines receives overwhelmingly negative feedback regarding flight delays, cancellations, and poor customer service. While a few customers report positive experiences, the vast majority express frustration with the airline's handling of disruptions and compensation claims.
Strengths
- Helpful staff during flight changes
- Efficient compensation for cancelled flights (rare)
- Better than most American Airlines
Weaknesses
- Frequent flight delays and cancellations
- Poor customer service and communication
- Lost or delayed luggage with little assistance
Greatwolf
Great Wolf Lodge receives mixed reviews, with many guests praising the waterpark and activities for children, while others report issues with cleanliness, customer service, and hidden fees. The family-friendly resort aims to provide a memorable experience, but inconsistencies in service and quality appear to impact overall satisfaction.
Strengths
- Fun water park and activities for kids
- Friendly and helpful staff (in some cases)
- Convenient, all-in-one family vacation destination
Weaknesses
- Poor customer service and communication
- Cleanliness issues and maintenance problems
- Hidden fees and high prices